Effective Date: September 27, 2026
Last Updated: October 19, 2026
This Privacy Policy explains how Vortrix, Inc. ("Vortrix," "we," "us," or "our") collects, uses, and protects information when you use Lyne, our desktop application and related services (the "Service").
Account information: your email address, your company name, and the users and settings associated with your company account.
Usage information: the number of sheets reviewed and your plan, so we can apply your plan's limits.
Rule settings: the review rules, values, and product lines your company configures.
Feedback: feedback you choose to send, such as marking a finding "Not an issue," including the text of that finding, so we can improve accuracy. When you mark a finding "Real issue," we record only the name of the rule.
Review statistics: when a review finishes, we record how many flags each rule raised. These are counts only; they contain no drawing, no finding text, and nothing about your project.
Saved review results: see section 2.
Early-access sign-ups: if you enter your email on our website, we save that email address so we can contact you personally about Lyne. We do not add you to any automatic mailing list.
"Lyne missed something" reports: if you use this button, we receive your note, the file name, and the page number, so we can find and fix the miss. The drawing itself is not included unless your company is in the free pilot (see section 2).
Payment information: payments are processed by Stripe. We do not see or store your full card number.
For paying customers, Lyne does not save your drawings on our servers. When you run a review, the drawing pages are sent securely to our AI service providers only to perform that review, and the results are shown to you in the app.
Saved review results: so your team can reopen a finished review without paying for it again, Lyne saves the review's results (the flags, their wording and where they are marked) for your company, together with a fingerprint of the PDF file. The fingerprint is a short code calculated from the file; it cannot be turned back into the drawing. The drawing itself is not saved. Saved results can be seen only by people in your company and are deleted automatically 30 days after the review.
Free pilot: if your company joins the free pilot and agrees when starting it, then during the pilot we save a copy of each drawing you review, Lyne's results for it, and Lyne's internal record of how it reached those results. We use these only to find and fix mistakes and improve Lyne's accuracy.
We use information to provide and operate the Service, apply plan limits, process payments, respond to support requests, improve the accuracy of reviews, and communicate with you about your account.
We use trusted service providers to run Lyne: Supabase (accounts and database), Stripe (payments), Anthropic and Google (AI review of drawings), and Resend (email notifications). These providers process information only to provide their services to us, under their own terms and privacy policies. Our AI providers process drawings under their commercial terms for business use, which, as of the date of this policy, do not permit using that content to train their AI models.
We do not sell your personal information or your drawings, and we do not share them with anyone for advertising.
We keep account information while your account is active. Free pilot drawings and results are deleted automatically 10 days after each review, as described in section 2. Saved review results (results only, no drawing) are deleted automatically 30 days after each review. Review statistics (counts only) and feedback are kept to measure and improve accuracy. Early-access email addresses are kept until you ask us to remove them. You may ask us to delete your company's account and associated data at any time by contacting us.
Information is encrypted in transit, and access to our systems is restricted. No method of transmission or storage is completely secure, but we work to protect your information.
You may request access to, correction of, or deletion of your information by contacting us at the address below.
Lyne is a business tool and is not intended for children. We do not knowingly collect information from anyone under 18.
We may update this Privacy Policy from time to time. We will update the "Last Updated" date above when we do.
Questions about this Privacy Policy can be sent to bmiller@lyneai.co.
This document is a starting draft and has not yet been reviewed by an attorney. Vortrix, Inc. intends to have it reviewed for completeness and accuracy under applicable law.